Privacy and Guarantee Policies

Privacy Policy

At Rock Island Auction Company, your privacy is important to us. As an auction participant know this.

• We do not sell or give away to anyone the information you have entrusted to us;
• We will not share your personal information with non-affiliated companies who want to market their products or services to you (except at your request or with your consent);
• You do not need to contact us to benefit from our privacy protections.

---

Guarantee Policy

We hold two types of auctions, Premiere and Regional. Each auction type has a different guarantee policy.

Premiere Auction Guarantee Policy
All property offered for sale is as is, where is. All sales are final. There will be NO refunds and no exchanges. Rock Island Auction does not guarantee or make warranties on any lot sold. The bold headline of the description is the only written statement Rock Island Auction Company will guarantee as correct. Descriptions in the catalog are opinion. They are written as an aid to potential bidders. We acknowledge that there may be errors in what is written beyond the bold headline description. We recommend you to personally view any item you bid on or have an acknowledged expert view the item. Statements starting with the word condition are opinions, not statement of fact or guarantees. If a dispute about a lot arises it is the buyer’s responsibility to provide a written statement by an acknowledged qualified expert within 30 days after the auction that the bold headline is in fact incorrect. If the expert’s statement is indeed correct Rock Island Auction Company will make a full refund upon return of merchandise. Providing the merchandise is returned in the same condition it was received. We must again reiterate the guarantee is only on the bold headline of the description and Rock Island Auction Company will only honor this guarantee within 30 days of an Auction. This right to return an item purchased at an auction shall be expressly limited to situations where errors occurred in the bold headline description of an auction item and such 30-day return provision shall not apply to a return of an auction item for any other reason. Rock Island Auction Company will have no further obligation including no refunds or returns will be accepted if the above conditions are not met. Items offered for sale as described in the catalog or any bill of sale, advertisement, addendum sheet, or elsewhere as to authorship, period, culture, source, origin, measurement, quality, rarity, provenance, importance, exhibition, physical condition are qualified statements of opinion and not representations or warranties. No employee of Rock Island Auction Company or any person purporting to act on behalf of Rock Island Auction Company is authorized to make on our behalf or that of the consignor, any representation or warranty, oral or written, with respect to any lot or item for sale.

Regional Auction Guarantee Policy
All property offered for sale is as is, where is. ALL SALES ARE FINAL. THERE WILL BE NO REFUNDS AND NO EXCHANGES. Rock Island Auction does not guarantee or make warranties on any lot sold. Descriptions in the catalog are opinion. They are written as an aid to potential bidders. We acknowledge that there may be errors in what is written. Bottom line is if you bid on it and you are successful you own it. We strongly recommend you to personally view any item you bid on or have an acknowledged expert view the item. Rock Island Auction Company will have no obligation including no refunds or returns will be accepted if the above conditions are not met. Items offered for sale as described in the catalog or any bill of sale, advertisement, addendum sheet, or elsewhere as to authorship, period, culture, source, origin, measurement, quality, rarity, provenance, importance, exhibition, physical condition are qualified statements of opinion and not representations or warranties. No employee of Rock Island Auction Company or any person purporting to act on behalf of Rock Island Auction Company is authorized to make on our behalf or that of the consignor, any representation or warranty, oral or written, with respect to any lot or item for sale.